General Terms and Conditions of Sale

MYQAA SAS Company - Eventdrive Platform

1. Purpose

These Terms & Conditions (the “T&Cs”) govern the provision of the Eventdrive SaaS solution and related services to business customers (the “Client”).

2. Contractual Documents

In case of inconsistency, the order of precedence is: (i) the Order Form duly signed (and its agreed appendices: SLA, DPA, Service Description), (ii) any applicable Master Agreement, (iii) these T&Cs.

3. Access & Use

The Client accesses the Services via user accounts. The Client shall keep credentials confidential and ensure lawful use, without infringing third‑party rights.

4. Prices, Invoicing, Payment

Prices are stated in euros (VAT excl.) in the Order Form. Unless agreed otherwise, the subscription is invoiced annually in advance and payable within 30 days from invoice date by bank transfer. No early‑payment discount. Any rebates/discounts apply only if expressly stated in the Order Form.

5. Term, Renewal, Termination

The initial term is specified in the Order Form. Upon expiry, the subscription renews tacitly for successive periods of the same length, unless terminated by registered letter (or equivalent written notice with acknowledgement) at least 3 months prior to the end of the then‑current term. Any period started is due in full.

6. Service Evolution, Service Levels, Reversibility

Service commitments, maintenance windows, incident handling times, reversibility and data deletion/return are described in the Appendices (SLA/DPA/Service Description) provided upon signature or on request.

7. Price Adjustment

Unless otherwise stated in the Order Form, prices are adjusted on each anniversary date according to the SYNTEC index (or any equivalent successor index).

8. Personal Data

The Client acts as Controller, the Publisher as Processor. Processing operations, security, hosting location and sub‑processors are governed by the DPA provided upon signature or on request.

9. Intellectual Property

No intellectual property rights are transferred to the Client. The Client is granted a non‑exclusive, non‑transferable right to use the Services for its internal business needs during the term. Any unauthorised reverse engineering is prohibited.

10. Liability

The Publisher’s total aggregate liability is limited to direct damages only, up to the total fees invoiced for the 12 months preceding the triggering event. Excluded in particular: loss of profit/revenue, reputational damage, loss of data (except where the Publisher is liable under the DPA), cover/re‑procurement costs.